Privacy Policy

Effective Date: January 8, 2026

BeautyHub (“we”, “our”, or “us”) is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, use our app, shop in-store or online, or interact with our services.

By using BeautyHub, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Full name
• Email address
• Phone number
• Delivery and billing address
• Payment information (processed securely by third-party payment providers)

b. Account & Usage Information

• Login details
• Order history
• Preferences and interactions with our platform
• Customer support communications

c. Skin Analysis Information

When you use Perfect Skin by BeautyHub, we may collect skin-related information you voluntarily provide, including images or data submitted for skincare analysis.

This information is used solely to provide personalised skincare insights and recommendations and is not used for medical diagnosis.

d. Technical Information

• IP address
• Device type
• Browser type
• Cookies and similar technologies

2. How We Use Your Information

• Process and deliver your orders
• Provide personalised beauty and skincare recommendations
• Improve our products, services, and technology
• Communicate with you about orders, updates, or promotions
• Provide customer support
• Prevent fraud and maintain platform security
• Comply with legal and regulatory requirements

3. Cookies & Tracking Technologies

BeautyHub uses cookies and similar technologies to improve website performance, remember your preferences, and analyse traffic and usage patterns.

You can control or disable cookies through your browser settings. Please note that some features may not function properly if cookies are disabled.

4. Sharing of Information

We do not sell your personal information.

Your information may be shared only with trusted service providers (such as payment processors, logistics partners, and analytics tools), technology partners that support our AI-powered features, or legal authorities where required by law.

5. Data Security

We implement reasonable technical and organisational measures to protect your information against unauthorised access, loss, or misuse. While no system is completely secure, we continuously work to safeguard your data.

6. Data Retention

We retain your personal information only for as long as necessary to provide our services, meet legal and regulatory obligations, and resolve disputes.

7. Your Rights

• Access your personal information
• Request corrections or updates
• Request deletion of your data (where legally permitted)
• Opt out of marketing communications

To exercise any of these rights, please contact us using the details below.

8. Third-Party Links

Our website or app may contain links to third-party websites. BeautyHub is not responsible for the privacy practices of those external sites.

9. Children’s Privacy

BeautyHub does not knowingly collect personal information from children under the age of 18. If such information is identified, it will be deleted promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will take effect immediately.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

Email: support@beautyhub.ng
Brand: BeautyHub